About Delta
Delta, founded in 1971, is a global leader in power and thermal management solutions. Our mission is “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” and our businesses encompass Power Electronics, Energy Management, and Smart Green Life. Delta has sales offices, manufacturing facilities and R&D centers worldwide. In 2014, ranked at the highest A-level of the Climate Performance Leadership Index of the Carbon Disclosure Project (CDP). Since 2011, Delta is part of the Dow Jones Sustainability Indices (DJSI) World Index.
Issue: Alarm 00D00A (see 08 Delta DCWB OCPP Errors and ConfKeys-v02_0x.xlsx or 06 DCWB25kW_AlarmCode_Service V2.01_200515_customer.xlsx - also attached) reported by the customer.
Check: Confirm with the customer if the EV (electric vehicle) is a Tesla with a CHAdeMO adapter.
Solution
Advise the customer on how to properly charge the Tesla EV with CHAdeMO and with the Delta Wallbox:
1. First, the customer has to plug the CHAdeMO adapter into the vehicle.
2. Then the adapter is plugged into the charger.
Figure 1. Tesla charger adapterReference articles
DCWB 25 - 4G Upgrade kit information (KA-100003430)
DC Wallbox 25kW firmware v02.05.xx.11 package updating instruction (KA-100003344)
Disclaimer Notice
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By using Delta Electronics (Netherlands) B.V. and affiliates website and its technical information, you agree to be bound by the terms of this warranty disclaimer.